Basic Cause Analysis Watch Preview
In this workshop, you will learn a structured approach to problem-solving incidents that challenge your company, the employees, customers, or the general public. The workshop will consist of narrated content and interactive questions to check your knowledge and understanding of the concepts provided. Upon completing this online workshop, the participant will learn how to conduct effective Cause Analysis for minor Incidents and identify Corrective Actions capable of reducing the risk of recurrence. The participant will learn:
- Science-Based Definitions for Terms Relevant to Cause Analysis
- How and Why Incidents Occur
- Phases of the Cause Analysis Process
- Approaches for Determining Why an Incident Occurred
- How to Assess an Incident’s Broader Ramifications (Extent of Condition)
- How to Identify an Action Plan that Effectively Resolves the Incident
24 Lessons
Section 1
Student Workbook
Download your student workbook
Welcome to the course!
Meet your instructor!
Objectives
Definitions
Learn the definitions you should use moving forward
Graded Approach to Cause Analysis
Learn the different level of Cause Analysis
Section 1 Review
Test your knowledge
Section 2
Workshop Focus
Learn what types of incidents warrant basic cause analysis
How and Why Incidents Occur
HOP Principles
Summing it all up
Section 2 Review
Test your knowledge
Section 3
Roles and Responsibilities
Basic Cause Analysis Process
Preparatory Actions Phase
Information Collection & Analysis Phase
Cause Determination Phase
Extent of Condition Determination Phase
Action Plan Development Phase
Corrective Action Effectiveness Table
Download this file for your personal use!
Reporting Phase
Wrap Up
Section 3 Review
Test your knowledge